Description
Key Parameters
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Channels: 2 independent counter/encoder inputs
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Input Type: 24 V DC (sourcing/sinking configurable)
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Maximum Input Frequency: 100 kHz per channel (with filter disabled)
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Resolution: 32-bit counter per channel
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Count Modes: Up/down counting, quadrature x1/x2/x4, frequency measurement, period measurement, pulse-width measurement, rate-of-change
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Input Filtering: Software-selectable 0.1–10 ms debounce (programmable per channel)
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Quadrature Decoding: Supports A/B/Z signals with index/reset input
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Isolation: 1500 V RMS (field-to-backplane); 500 V RMS between channels
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Diagnostics: Per-channel LED status, over-range detection, count-lost detection, input short-circuit protection
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Power: 24 V DC backplane power, ≤2.5 W (plus external field supply)
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Operating Temperature: –40°C to +70°C
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Terminals: Screw-type (suffix-dependent)
Advantages
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Dual high-speed counters – two independent 100 kHz channels in one slot; saves rack space and cost.
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Versatile measurement modes – supports counting, quadrature decoding, frequency, period, and pulse-width – all in one module.
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Quadrature x4 decoding – delivers 4× resolution from standard incremental encoders (e.g., 1000 PPR becomes 4000 counts/rev).
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Index/Z-input support – allows homing and position reset for absolute referencing.
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Adjustable input filtering – eliminates false counts from contact bounce and electrical noise.
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Hot-swappable – replace without rack power-down.
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32-bit counter range – eliminates rollover concerns for most industrial applications (>4 billion counts).
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Built-in diagnostics – detects input shorts, count loss, and over-range conditions.
Applications
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Position feedback – reading incremental encoders on servo motors, conveyors, and positioning tables
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Flow measurement – counting pulses from turbine flowmeters for totalization and rate calculation
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Speed monitoring – frequency measurement from proximity sensors on rotating shafts
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Web handling – tension control and registration with encoder feedback for length measurement
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Packaging machinery – product counting and cut-to-length positioning
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Printing presses – registration control with quadrature encoders
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Conveyor systems – part counting and speed monitoring
Competitor Comparison
| Feature | DS3820CI2A | Standard High-Speed Counter Module (1-channel) | Competitor 2-Ch Counter Module |
|---|---|---|---|
| Channels | 2 | 1 | 2 |
| Max Frequency | 100 kHz | 100 kHz | 50 kHz |
| Quadrature Decoding | x1, x2, x4 | x1, x2, x4 | x1, x2 (no x4) |
| Measurement Modes | Count, frequency, period, pulse-width | Count only | Count, frequency |
| Resolution | 32-bit | 16-bit | 32-bit |
| Index/Z Input | Yes | Optional | No |
| Cost per channel | Very low | High | Medium |
The DS3820CI2A offers exceptional value with two high-speed channels per slot – effectively half the cost per channel of single-counter modules. Compared to competitor 2-channel modules, the DS3820CI2A provides superior quadrature x4 decoding (higher resolution), a wider range of measurement modes (including pulse-width and period), and 32-bit resolution. Against standard counter modules that only support counting, the DS3820CI2A adds frequency and period measurement capabilities, making it a more versatile instrument for motion and flow applications. The DS3820CI2A is the go-to choice for new installations requiring multiple encoder inputs without sacrificing rack space or budget.
Selection Tips
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Choose DS3820CI2A when you need to interface with incremental encoders, flowmeters, or high-speed pulse sensors.
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Ideal for positioning, speed monitoring, flow totalization, and part counting applications.
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Verify encoder output type (sourcing/sinking) and voltage level (24 V DC) – the DS3820CI2A does not support 5 V or 12 V encoders without external level shifting.
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Consider quadrature x4 mode for maximum position resolution – especially useful for precision positioning.
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Not suitable for absolute encoders (SSI, BiSS, EnDat) – use dedicated absolute encoder modules.
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Ensure your PLC scan rate can handle the data update frequency from the DS3820CI2A (up to 100 kHz).
Precautions
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Frequency limits: The maximum 100 kHz input is achieved only with filtering disabled. Enable filtering only if necessary, as it reduces maximum frequency.
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Wiring: Use shielded twisted-pair cables for encoder signals, especially at high frequencies. Ground shield at module end only.
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Input voltage: Do not exceed 24 V DC nominal – the DS3820CI2A is not rated for higher voltages.
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Shielding: For quadrature encoders, use individually shielded pairs for A, B, and Z signals to maintain signal integrity at high speeds.
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Power sequencing: Apply backplane power before field power to avoid spurious counts during startup.
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Count loss: At frequencies near 100 kHz, ensure the PLC reading cycle is faster than the counter update to avoid missing counts.
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Configuration: Set the count mode (up/down, quadrature, frequency) and filter settings before enabling the channel – changing modes during operation may cause count discontinuity.
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Spare: Keep one spare DS3820CI2A for critical motion or flow loops – encoder modules are subject to field wiring faults and can be a common failure point.

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